Invenio respects your privacy and take the most care to ensure that your privacy is protected. This policy outlines how we collect, hold, use and disclose your personal information and the purposes for which we do so.
Invenio frequently review and update this policy in line with the Privacy Act 1988.
The policy explains your right to access personal information Invenio may hold about you and your right to request that it be corrected.
Invenio take the Australian Privacy Principles seriously and if you believe we are in breach of any the principles we have a complaints process that we encourage individuals to follow if they have any concerns.
The type of information held by Invenio
Personal information can include any information or opinions about you (whether true or not). It can include sensitive information (e.g. medical history or condition) or everyday information (name and address). It would include others opinions about you (whether true or not).
In Invenio’s normal course of business, depending on the services you require, we may request to collect your personal information. This could include personal information such as your contact details, full name, date of birth, employment and performance history, skills history, qualifications, banking details and any other information that from which your identity is discernible. Invenio will gain your consent before collecting personal information about you.
Some laws – e.g. employment agent’s law, taxation law and immigration law might require us to collect certain personal and sensitive information. Invenio does not collect sensitive information about you unless it is necessary for proving our services to you.
There may be occasions where Invenio source information about you from third parties, on these occasions Invenio will endeavour to inform you that is has collected information from a third party.
How Invenio collect your personal information
- You complete any of our job application forms or make a job enquiry
- When you submit your curriculum vitae, cover letter and academic transcript to us
- We receive reference about you
- The results of any medical and psychometric testing we require
- The results of a police check
- You provide us with additional information about yourself
- We receive information about any workplaces accidents you may have been involved in
- You provide us with copies of licenses you may hold
- We receive complaint or any other information about you in the workplace
- We receive performance feedback from your managers
- Conduct assessments and tests to place you in correct roles
- Assist you in finding employment or work placement
- Assist you managing your career
- Assist you in your career performance
- Informing you of any possible employment opportunities
- For remuneration should you be engaged as an employee or contractor
- Provide you with our services
- Directly market our services to you (you have rights to opt out at any point)
- Analyse current employment conditions
- Identifying your training needs
- To manage and resolve any inquiries, investigations or complaints in which you are involved
- For assistance from our advisors (accountants, auditors, lawyers, IT services, marketing agencies)
The purpose for which Invenio hold, use and disclose personal information
Invenio will not sell, rent or lease your personal information to others without your consent. With your consent we will only share the personal data with our client for the following purposes:
General information collected from visitors to our website
We gather information from all users that access our website. For access to future Invenio customer support features you are required to submit personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password. For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you are at this Site.
The Invenio website contains links to many external websites including but not limited to: Facebook, LinkedIn, Twitter and YouTube. Invenio does not have control over these websites and is not responsible for the privacy policies or practices of other websites to which you choose to link from our website. It is your responsibility to review the privacy policies of these websites and we encourage you to understand how they collect, use, store and share your personal information.
Disclosure of personal information to overseas recipients
Invenio is a global company and has offices operating in Australia, Europe and the USA. It is possible that your personal information may be shared with one of our overseas offices. Invenio endeavour to inform you when this happens.
Invenio may use and disclose your personal information to trusted overseas third parties for the purpose it was primarily collected or for a related secondary purpose. Invenio endeavour to inform you when this happens.
Invenio have clients located internationally whom we may disclose your personal information to. In these circumstances, Invenio will take reasonable steps where practicable to inform you that it has disclosed your personal information to an overseas client. Possible countries where your personal information may be disclosed include New Zealand, East Asia, Middle East, USA and Europe.
Access & Correction
Invenio endeavour to ensure that the information we hold about you is accurate, up to date, complete, relevant and not misleading.
In line with policy set out in the Australian Privacy Principles, you have the right to access and correct the personal information we hold about you. If you find that the information is not accurate, not up to date, incomplete, irrelevant or misleading you can request that it be corrected. We will take reasonable steps to correct the information.
To access and make corrections to the personal information we hold about you please contact us via the ‘contact us’ link on our website. You should allow 30 days for us to respond to your request to access.
If you make an application to access your personal information we will take reasonable steps to verify you identity before granting you access.
In the case where Invenio do not agree with requested changes to information we will provide a written statement that describes the reason for our denial and the options available for you to appeal this decision.
Changes to this policy